Reno's loyal to the Turks first, and much more loyal to Shinra than Cloud will ever be, but not that Shinra, the one that would have murdered all the Turks if not for Rufus. She's part of Rufus' Shinra, and that's it. She hasn't forgiven those other assholes for a lot of the shit they pulled. And Reno being Reno, no one's ever expected her to play the part of the model employee, not even back in the old days.

Though from Cloud's standpoint, it surely looks like insubordination.

"Sure, sure. Whatever you say. You're better off without the helmet, anyway. Now everybody gets to see your pretty face." She laughs briefly before sobering.

"Oh, this's Edge," she says, then points. "You can see Midgar over there. Might recognize it." From where they're standing, there's a good view of the ruins that the creatively named Edge stands on the, well, edge of. The twisted wrecks of familiar landmarks loom over the poisonous wasteland of the older city.